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Harshh & Co. · The Operator’s School
Legal · Terms of Service

Terms of Service

These terms govern your use of all programmes, products, and services provided by Harshh & Co., a brand division of Acquisition Monk Pvt Ltd.

Last updated April 28, 2026 Version 2.0 Jurisdiction India

1. Acceptance of these terms

By enrolling in any programme, purchasing any product, or accessing any service offered by Harshh & Co. (the "Brand"), operated by Acquisition Monk Private Limited ("the Company", "we", "us"), you ("you", "the Member", "the Client") agree to be bound by these Terms of Service. If you do not agree, do not enrol, purchase, or access our services.

These terms apply across the Cohort, the Pro Membership, the Inner Circle, the Done For You engagements, the Books, the Events, the Community, the Newsletter, the Blog, and any other product or service offered under the Harshh & Co. brand.

2. Eligibility

To enrol in any programme, you must be at least 18 years of age and legally capable of entering into binding contracts. Programmes such as the Cohort, Pro Membership, and Inner Circle have additional eligibility criteria stated on their respective pages.

The Company reserves the right to refuse enrolment, decline applications, or terminate access at our sole discretion if eligibility criteria are not met or are misrepresented.

3. Programme delivery and access

Each programme has specific delivery terms stated on its respective sales page. Upon enrolment, you will receive access to the programme materials, community channels, and live calls relevant to the programme purchased. Access durations vary by programme.

3.1 The Cohort

The 8-week structured programme delivers two live calls per week. Calls are recorded and made available to enrolled members. Slack community access continues for life. The cohort start date will be communicated within 14 days of enrolment.

3.2 Pro Membership

Monthly recurring membership. Cancellable any time. Access continues until the end of the paid billing period.

3.3 Inner Circle

Annual programme, paid annually. Access begins on the official cohort start date communicated by the engagement lead. No mid-year prorated access.

3.4 Done For You Engagements

Governed by a separate Master Service Agreement signed at engagement commencement. These Terms supplement but do not replace that agreement.

4. Refund policy

Each programme has its own refund policy stated below. No refunds are issued outside these stated terms.

4.1 Cohort refund

If you submit your week 1 homework in full, attend the first 4 live calls, and the cohort still feels like the wrong fit for your business, you are eligible for a 100 percent refund. Refund requests must be submitted in writing within 7 days of the 4th live call. The condition is non-negotiable: you must have attended and submitted the work.

4.2 Pro Membership

You may cancel your monthly subscription at any time. No prorated refunds for the current billing month. Cancellation takes effect at the end of the paid period.

4.3 Inner Circle

The Inner Circle annual fee is non-refundable once the engagement begins. If you withdraw before the first retreat, a 50 percent refund is available within 30 days of payment.

4.4 Done For You

Refunds, termination clauses, and payment terms are governed by the Master Service Agreement specific to your engagement.

4.5 Books and digital products

All digital downloads, including books, frameworks, and templates, are non-refundable once accessed or downloaded.

5. Intellectual property

All content, materials, frameworks, books, recordings, videos, presentations, and proprietary methodologies (collectively, the "Materials") provided by us are the exclusive intellectual property of Acquisition Monk Pvt Ltd. The Materials are licensed to you for personal use within your business only.

You may not:

Violation of these terms may result in immediate termination of access without refund and legal action under the Indian Copyright Act, 1957.

6. Code of conduct

All members of any programme must adhere to the community code of conduct. Violations include but are not limited to:

The Company reserves the right to terminate access without refund for any violation, at our sole discretion.

7. No guarantee of results

The Materials and programmes are educational in nature. Outcomes depend on your personal effort, the quality of your business inputs, your market conditions, and factors outside our control. While we showcase results from past members, these are illustrative, not guarantees.

The Company makes no warranty or representation regarding any specific business outcome you will achieve from any programme.

8. Payments and taxes

All prices are stated in Indian Rupees (INR) and exclude applicable taxes unless explicitly noted. GST will be added at the prevailing rate at the time of invoicing. Payments are processed through Razorpay or other authorised payment gateways. By paying, you authorise us to charge the payment instrument you provide.

Failed or reversed payments may result in immediate suspension of access until the matter is resolved.

9. Privacy and data

Our collection and use of personal data is governed by our Privacy Policy, which forms part of these Terms.

10. Limitation of liability

To the maximum extent permitted by Indian law, the Company's total liability under or in connection with these Terms, any programme, or any service is limited to the total fees you paid to us in the 12 months preceding the claim.

The Company will not be liable for indirect, consequential, special, or punitive damages, including but not limited to lost profits, lost opportunities, or business interruption.

11. Indemnification

You agree to indemnify and hold the Company, its directors, employees, and contractors harmless from any claim, loss, damage, or expense arising from your breach of these Terms, your misuse of the Materials, or any third-party claim related to your use of our services.

12. Modifications to these terms

We may update these Terms from time to time. Material changes will be communicated via email to active members. Continued use of any programme after such notice constitutes acceptance of the updated Terms.

13. Governing law and dispute resolution

These Terms are governed by and construed in accordance with the laws of India. Any dispute arising from or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation between the parties.

If unresolved within 30 days, the dispute shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, with a sole arbitrator appointed mutually. The seat of arbitration shall be Mumbai. Proceedings shall be conducted in English. The arbitrator's award shall be final and binding.

Subject to the arbitration clause, the courts of Mumbai shall have exclusive jurisdiction over any matter arising under these Terms.

14. Contact

For any questions about these Terms or your account, write to us at operations@harshh.co. For legal notices, write to operations@harshh.co.

By enrolling in any programme or making any purchase from Harshh & Co., you acknowledge that you have read, understood, and agree to be bound by these Terms of Service in their entirety.